Welcome to the Hotel Chocolat Help Page.
Basket OptionsYou now have the option of performing the following
Change and update your product quantities
Save your current basket for later use
Reedem a special offer and apply the offer to your basket
Continue Shopping
Continue the product purchase process and select the product delivery addresses
How to Order
When you have selected a product to purchase and have placed it in your basket perform the following:
Specify the quantity required
Click the update quantities button
Now click Select Addreses
You will now be presented with the delivery address page. Now perform the following:
Select where you would like the product to be delivered
Click the Add Messages button
From the next page you may include a delivery message and specify a delivery date. Now perform the following:
Type in your message
Select from the delivery by options when you would like the product to be delivered
Click the View Summary button
The next page displays a summary of your product, its delivery address and time. Now perform the following:
Click the proceed to payment button
The payment page asks you to input your credit card details. Now perform the following:
Input your credit card number
Specify the card's start and expiry date
Click the agree to terms check box
Click the Complete Order button
You will now be presented with an order confirmation page.
If you have any difficulties with our site, please call our helpful customer services team
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Suitable for Vegetarians
Suitable for Vegans
Gluten-Free Recipe
Nut Free Recipe
Milk-Free Recipe
Egg-Free Recipe
Alcohol-Free
UK
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