Welcome to the Hotel Chocolat Help Page.

Basket Options

You now have the option of performing the following

Change and update your product quantities

Save your current basket for later use

Reedem a special offer and apply the offer to your basket

Continue Shopping

Continue the product purchase process and select the product delivery addresses

How to Order

When you have selected a product to purchase and have placed it in your basket perform the following:

Specify the quantity required

Click the update quantities button

Now click Select Addreses

You will now be presented with the delivery address page. Now perform the following:

Select where you would like the product to be delivered

Click the Add Messages button

From the next page you may include a delivery message and specify a delivery date. Now perform the following:

Type in your message

Select from the delivery by options when you would like the product to be delivered

Click the View Summary button

The next page displays a summary of your product, its delivery address and time. Now perform the following:

Click the proceed to payment button

The payment page asks you to input your credit card details. Now perform the following:

Input your credit card number

Specify the card's start and expiry date

Click the agree to terms check box

Click the Complete Order button

You will now be presented with an order confirmation page.

If you have any difficulties with our site, please call our helpful customer services team

Back To Top